At Friends Packer & Movers, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact number, email address, physical address, and ID proof (if required).

  • Service Details: Pickup and delivery location, inventory of goods, and scheduling preferences.

  • Payment Information: Billing details and transaction history (Note: We do not store credit/debit card information).

  • Technical Data: IP address, browser type, and usage data collected through cookies or website analytics.

2. How We Use Your Information

We use your data to:

  • Provide and manage our moving and packing services.

  • Send service updates, confirmations, and invoices.

  • Improve our website and customer experience.

  • Respond to your inquiries and offer support.

  • Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Our internal staff and service partners for fulfilling your service request.

  • Third-party logistics or insurance providers, if applicable.

  • Authorities when required by law.

4. Data Security

We do not sell or rent your personal information. However, we may share your data with:

  • Our internal staff and service partners for fulfilling your service request.

  • Third-party logistics or insurance providers, if applicable.

  • Authorities when required by law.

5. Your Rights

You have the right to:

  • Access or update your personal information.

  • Request deletion of your data (subject to legal obligations).

  • Opt-out of marketing communications at any time.

6. Cookies and Tracking

Our website may use cookies to improve your browsing experience. You can control or disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their policies separately.

8. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.